ATC Terms & Conditions

FEES

The fees for scheduled courses include:

• Tuition
• Paperwork & Course Manuals
• Refreshments (*no lunch is included in the fee)

Where training occurs at customers’ premises the following conditions apply:

• Fees are as per the quote provided.
• Trainer accommodation & travel expenses required to provide services in regional areas are always additional to the course fee .
• Any “out of hours” training will be subject to a 15% surcharge in addition to the normal training fee. (Out of hours refers to weekdays after 5 PM/ evening courses/ weekend courses/ Public Holidays).
• Training course prices are GST exempt.
• Charges will apply to minimum numbers quoted.

CONFIRMATION OF BOOKING

• All pricing are in Australian dollars (AUD).
• Confirmation of bookings will be sent via email (or letter) when registration process is complete.
• Course spaces are booked on a first-come first-served basis.
• Payment must be received prior to the start date of the course or at the time of booking (otherwise bookings cannot be guaranteed).
• Where website bookings occur online, payment can be made through our website using most major credit cards or via electronic funds transfer (EFT).
• Where a Work Place Purchase Order (with ABN) is received, an invoice will be sent whereby payment must be paid in full prior to the start date of the training course. Clients with approved accounts are exempt from this requirement.

ELIGIBILITY

• Some licencing courses have a minimum age requirement of 18 years.
• For any other courses where participants are under 18 years of age, a parent or guardian is required to countersign your application. This must be done prior to attendance at your nominated course.

Course Cancellations / Transfers (excluding 5 Day Courses) 

• 3 or more working days prior to the course:
  Cancellations – Full course cost refund ($25 fee applies)
  Transfers – No charge
• 2 working days prior to the course:
  Cancellations – will receive a 50% refund ($25 fee applies)
  Transfers – 50% of course fee cost applies
• 1 working day prior to the course:
  Cancellations – No refund
  Transfers – full course fee cost applies

Course Cancellations / Transfers – (TTM, HSR & 4-5 Day Courses)

• 5 or more working days prior to the course
  Cancellations – Full course cost refund ($25 fee applies)
  Transfers – No charge
• 4 working days prior to the course
  Cancellations – will receive a 50% refund ($25 fee applies)
  Transfers – 50% of course fee cost applies
• 3 working days or less prior to the course
  Cancellations – No refund
  Transfers – full course fee cost applies

Substitutions can be made at any time should the nominated learner be unable to attend. Any non attendees will be liable for the full course fee.

Access Training Centre reserves the right to cancel or amend a course; ATC will endeavour to give as much notice as possible. In the event that we have to cancel a course we will offer you another mutually convenient date.

NOTE: If ATC is unable to offer the course that has been paid for, Learners will be entitled to a FULL REFUND. This refund payment will be organised as soon as possible within one month of the notification date.

Access Training Centre will not be liable for any losses experienced by the customer arising from such cancellation.

A minimum number of participants are required to conduct some training courses.

ILLNESS/SICKNESS

• (1–3-day courses only)
  Medical certificate to be provided to us within 24 hours from the course date to allow a transfer. No refunds will be available. No more than 1 transfer due to illness will be accepted.
• (TTM, HSR & 4 – 5-day courses)
  Learner will be placed on Standby. ATC will advise of any late notice cancellations and can make a spot available. No further charges will apply.
  If the learner chooses to attend at a later date the learner will be subject to ATCs transfer policy and could incur a further 50% of the cost of the course.

CONSTRUCTION INDUSTRY TRAINING BOARD (CITB)

• Registering for the CITB number is the responsibility of the customer.
• Failure to meet the CITB’s eligibility criteria will result in the customer being liable for the full cost of the course.
• Each individual’s CITB number and date of birth is required prior to course date.

ACCESS TO TRAINING RECORDS

• All students are entitled to access to their records, upon written request to the Training Manager at Access Training Centre via email.
• Where Statements of Attainment and/or tickets have been lost or misplaced, please contact ATC on 08 8169 9800. Additional charges may apply.

COPYRIGHT NOTICE

• All materials, resources, forms and associated documentation that prospective and enrolled participants may come across in their dealings with Access Training Centre remain the property of Access Training Centre and no unauthorised access and/or copying etc will be tolerated.